Managing Your Push Notification Subscribers

Instructions for accessing the lists of your push notification subscribers

Disclaimer

iOS (Apple) mobile devices do not currently support mobile web push notifications. So iPhone users will not receive any web push notifications; this is because Apple focuses on App-based notifications. Android mobile devices do support mobile web push notifications for users running Chrome, Firefox, and Opera on their device. However, what they see will depend on their individual settings.

Instructions

1. Navigate to the Notification Admin Page: Head over to the Push Notification dropdown menu to see your subscribers. You can get there through the Manage Lists tab at the top of your screen.

 

Promotions page to the Manage Lists page

 

The first page you'll land on in the notifications admin is the Lists page. Here you'll see some details on all of the lists that you previously created through your promotion with the Notification CTA.

 

Push Notifications: Manage Lists

 

2. Understanding List Info: Each column is associated with a different variable. List Name is the name you've assigned to your list. Subscribers are the number of customers subscribed to a particular list. Last Sent is the last date and time a notification was sent out to a list. Total Sent is the total number of notifications sent to a particular list.

If you hover over the Associated Promos column on any given row, a blurb will pop up that tells you which promotions are associated with that list.

 

3. Editing Lists: There are three options for editing your lists.

a. Renaming: If you would list to change the name of your list you can rename it. You'll notice that if you rename a list from the notification admin page, it will be renamed in your promotion as well.

b. Deleting: You can also delete your lists. The most important thing to know here is that you will not lose your subscribers if you delete a list. Some of your subscribers will have subscribed to multiple lists in which case they will show up under the other lists they were subscribed to. However, if you delete a list and you have a subscriber who only subscribed to that list, they will be put into a list new list called "unassigned". You can still send notifications to your "unassigned" subscribers. You do not have the option to delete or rename the "unassigned" list, but you can merge it.

c. Merging: Merging a list is similar to deleting a list, but you choose a specific list that you want to roll your subscribers into. This will probably be the preferred option in most cases.

 

Merge List Modal

 

That is all for managing subscribers. If you want to know how to get subscribers to read this article: Getting Started with Push Notifications. If you want to know how to start sending notifications read: Sending Push Notifications.

 

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